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Tonaco_pt's avatar
Tonaco_pt
Moderator
5 years ago

"Deployment Scanner" fails to make a connection to SQL

HI,

We are about to upgrade Enterprise Vault(EV) server.

We are installing new server, new SQL Server and migrate the archive to the new solution.

I start testing with a LAb instalation, I Install:

  • Windows Server 2019
  • Microsoft Sql Server 2017
  • Entrerprise Vault 12.5

When I run the Deployment Scanner fails to make a connection to SQL I tried the solution on https://www.veritas.com/support/en_US/article.100042824 wiht no success.

Any ideias, if I run the Deployment Scanner that cames on the ISO of EV 12.4 it work.

Can I trust th result and continue?

  • GertjanA's avatar
    GertjanA
    5 years ago

    Hello,

    I assume you have, but as of EV12.4.1 you need Microsoft OLE DB Driver for SQL installed. It is not automatically installed. Below link has a link to the MS download location.

    See https://www.veritas.com/support/en_US/article.100045722

    Maybe that is the issue here, seeing you did a fresh 12.5 install?

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  • MichelZ's avatar
    MichelZ
    Level 6
    5 years ago

    I had exactly this (12.4 working, 12.5 fails, Win2019 / SQL 2017)
    I chose to ignore the deployment scanner and the install worked fine afterwards. Seems like some kind of bug in the Deployment Scanner.

    • Tonaco_pt's avatar
      Tonaco_pt
      Moderator
      5 years ago

      I'll carry on with the installation, If it work I'll make your answer as Solution

      • GertjanA's avatar
        GertjanA
        Moderator
        5 years ago

        Hello,

        I assume you have, but as of EV12.4.1 you need Microsoft OLE DB Driver for SQL installed. It is not automatically installed. Below link has a link to the MS download location.

        See https://www.veritas.com/support/en_US/article.100045722

        Maybe that is the issue here, seeing you did a fresh 12.5 install?