jon_manager
11 years agoLevel 4
cannot remove robotic library
This is BE2012 SP4
I have a single Robotic Library (Sony Lib-81 - on the Symantec HCL). and have been having trouble with it for weeks. As part of thetroubleshooting I'm trying to remove it so I c...
- 11 years ago
Hi,
there should be a device configuration wizard available. If you run this there will be an option to remove all old hardware. Select this and see if it has removed the library from within BE.If this doesn't work I'd suggest logging a call with Symantec support to get it removed from the BEDB.
Thanks!