Clean Tpe issue
Hi,
We have en issue with our clean tape, we have a PowerVault 124T with 16 slots and BE 15. last time we get a message that the drive should be cleanup, we always use the slot 16 as temporary cleaning slot, so as always we put the clean tape in the slot 16 and confiure the slot 16 is cleaning slot, and run a clean job, but after 5 minuts or so the job fialed with this error:
Final error: 0xe0008234 - Library Error - attempt to clean a drive in a library with expired or bad cleaning media.
We did some research on the issue and some suggested to change the life cycle limit that is on the cleaning tape from 21 to 50, we did that but still the clean job failed with the same error.
We thought maybe the tape is at end of his life cycle so we bought a new Universal cleaning tape (the same as the old one)
and put it in the slot 16 and run a enventory and run a clean job, but again after 5 minuts we get the same error, but this time the warning of cleaning the drive has disappeared and it looks like the drive has been cleaned.
Any idea why we get this error with the new clean tape?