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Brian_G__Shackl's avatar
Brian_G__Shackl
Level 3
10 years ago

Exchange Backup—GRT Processing Hangs at 0 of N backup selections

I'm running Backup Exec 2014, and backing up an Exchange 2007 server. For a good amount of time, everything was going well. Recently, however, after a change to one of the storage groups (Disabling circular logging), the job hangs immediately after GRT processing begins. The latest job has gone for 36 hours without processing any Storage Groups for GRT data. The backup, itself, is only taking about four hours.

Any thoughts on what will cause this, or what debugging I could turn up to get more information?

Thanks,
Brian

Backing Up
Backup and Recovery
Backup Exec
Windows Server (2003-2008)

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  • Brian_G__Shackl's avatar
    Brian_G__Shackl
    Level 3
    10 years ago

    lmosla, it appears that the Exchange Management Tools were the issue. They had not been loaded on the Backup Exec server. Strangely enough, there was a point where we were getting successful GRT backups. I believe my timing may have been off, and it was after the installation of SP1 when we started having trouble. Were there any changes to how GRT processing for Exchange works for SP1?

    At any rate, or problem is solved.