CR Queue Processing stopped after restrat MSDP
We have upgraded NetBackup Master and media server (Target replication server) to version 10 , then backup and replication operations failed therefore server was restarted .
It seems we have restarted the server during CR process and the spoold services couldn’t started as below errors:
crcontrol.exe –dataconvertstate
E:\Program Files\Veritas\pdde>crcontrol.exe --dataconvertstate
Error: -1: NetConnectByAddr: Failed to connect to host: No connection could be made because the target machine actively
refused it. (10061)
Error: -1: NetConnectByAddr: Failed to connect to spoold on port 10082 using the following interface(s): [ ::1 127.0.0.
1 ] (No connection could be made because the target machine actively refused it. ) Ensure storage server services are r
unning and operational. V-454-92
Error: 53: Could not establish a connection to localhost:10082: connect failed (No connection could be made because the
target machine actively refused it. )
Error : Connection failed connection actively refused. Note that the content router needs to be running to get a connect
ion.
SPoold logs:
February 09 11:24:44 WARNING [0000005D1219B530]: 25042: Failed to get startup CR modes from SPA after 3851 attempts, retrying in 10 seconds
February 09 11:24:38 INFO [0000005D1219B530]: WSRequestExt: submitting &request=5&login=agent_3_9902&passwd=*&id=1&action=getModeFromSPA
February 09 11:24:38 INFO [0000005D1219B530]: sessionStartAgent: establishing session with ***-***.local:10102 on socket 8456124
February 09 11:24:38 INFO [0000005D1219B530]: sessionStartAgent: using local address ***-***.local:61493
February 09 11:24:41 ERR [0000005D1219B530]: 25042: Request id mismatch in binary message: 0, expected 2.
February 09 11:24:41 ERR [0000005D1219B530]: 25042: CRSessionStart: connect to server failed!
The issue has been resolved after checking the logs on the same day that issued appeared since all logs showed unknown error , I found SSL initialization and can't find the certificate errors then I run the "nbcertcmd -getCertificate -server server_name -token token_generated -force" for all used names
Also , I found OpsCenter server errors with certificate , then I removed to isolate the issue .
All services started and NetBackup Deduplication Engine started as well .