Forum Discussion

sparkshadow's avatar
14 years ago

The Backup Exec job engine system service is not responding.

Hello, I am encountering issues with Symantec Exec 12.5 while running our backups.  The company recently moved physical locations and I am a new hire learning the new systems and processes.  I beli...
  • CraigV's avatar
    14 years ago

    Hi sparkshadow,

     

    Have you considered updating your media server with any available patches for BE 12.5? This is what I would recommend firstly, and then push any updates out to any remote servers you may have.

    Once done, try the backup again. If it fails, run a repair of your installation.

    Changing ISP IPs shouldn't have an impact UNLESS you changed the IP address of your media server. This would cause a host of other errors though.

     

    Craig