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chriscrytek's avatar
chriscrytek
Level 3
11 years ago

vff Open Failure!

Hi,

I am working with backup to disk and then duplicate to Tape, Exchange 2007, Failure appeared when duplicate to Tape! It came from one Day to another!

Error Code E00002F7,

V-79-57344-759 Unable to complete the operation for the following reason: VFF Open Failure. This can be caused by low memory or disk resources.

I followed the link and checked the Solutions, but I don't think anything Helps, we have enough disk/memory and we are running 64 bit version on 2008 R2" Win Server. My guess is that the failure is related to the Catalog Failure before:

Capture1.PNG

There is nothing to click on and backup exec Job Histoy says 100% done Success with Execptions. Both failures for the first time, nothing changed in between.

Strange that the duplicate to Tape Job fails, isn't it just to copy the previously files to Tape?

Chris

Crytek

 

 

12.x and Earlier
Backup and Recovery
Backup Exec
Windows Server (2003-2008)
  • chriscrytek's avatar
    chriscrytek
    11 years ago

    Thanks Guys,

    after updating the remote Agent it works again!

    By the way, while I updated and rebooted the exchange Server the storage engine of exchange did not start anymore!!!! It was no problem because I could start it manually, but because I wasn't aware of it we were 2 hours without mail :(!

    What the Hell has the duplicate Process todo with the remote agent? And why is it working for weeks and then failing without any changes?

    Anyway, its working again!

     

    Chris

    Crytek

3 Replies

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  • lmosla's avatar
    lmosla
    Level 6
    11 years ago

    Hi Crytek,

    Make sure that you are uptodate with Live updates.

    under AOFO: select  System - Use Microfsoft Software Shadow Copy Provider 

    if error persists then try the following:

    Uninstall the Exchange server's remote agent 

    Remove the Exchange license key from Backup Exec

    Reboot the Exchange and Backup Exec servers

    than readd the license key in Backup Exec

    repush the remote agent to the Exchange server

    recreate the job and try again.
     
    hope this helps
     
  • VJware's avatar
    VJware
    Level 6
    11 years ago

    See if this KB helps or not - http://www.symantec.com/business/support/index?page=content&id=TECH73493

    Also, would you post the complete job log as well.

  • chriscrytek's avatar
    chriscrytek
    Level 3
    11 years ago

    Thanks Guys,

    after updating the remote Agent it works again!

    By the way, while I updated and rebooted the exchange Server the storage engine of exchange did not start anymore!!!! It was no problem because I could start it manually, but because I wasn't aware of it we were 2 hours without mail :(!

    What the Hell has the duplicate Process todo with the remote agent? And why is it working for weeks and then failing without any changes?

    Anyway, its working again!

     

    Chris

    Crytek