Billing Account diferent from Exchange Mailbox
Hi,
When a Person change user, we disconnect the mailbox from the old account and attach to the new account, after enterprise vault runs provisioning tasks and sync the mailbox everything is running OK.
When I look at archive property the billing account is still the old one.
Example:
A person with the user KK00001 change to KK00009 (Test user). When look at the archive I found this:
| ArchiveName | Primeiro Penultimo Kk00009 |
| SID | S-1-5-21-498953675-673808096-3040172915-458270 |
| SID - AD SamAccountName | KK00001 |
What is the best method to correct this? using automation script, I don't want to do this by hand.
Please don't suggest stop change user, I can't do anything about that.
Thanks You
Exchange 2010 SP3
Enterprise Vault 10.0.4
SQL 2008 R2
Clear OwningTrusteeIdentity in SQL and auto populate??
PopulateBillingAccount
HKEY_LOCAL_MACHINE \SOFTWARE \Wow6432Node \KVS \Enterprise Vault \Agents
Location
DWORD. 0 — Do not repopulate the Billing Owner field on archives where it is blank. (Default.) 1 — Repopulate the Billing Owner field on archives where it is blank.
Content
Inarchivesforwhichnobillingownerisspecified,letsyouspecifyone by synchronizing with the mailbox.Even if you could clear it in EVPM, you'd have to specify a Archive section for each and every existing archive. Not an easy prospect, but it could be done... assuming EVPM would set that field with ''.
If you're going for the SQL route, keep in mind that this is a reference between the Root and Trustee tables. Check out this article for a similar issue/solution:
https://vox.veritas.com/t5/Enterprise-Vault/Script-for-billing-account-change/m-p/568879#M81072
It's likely that all you'll need to do is set the OwningTrusteeIdentity to Null for all entries where the ContainerRootIdentity is Null. Again, it's a good idea to start out small, however. Try out one archive, make sure it works before moving forward.
