Forum Discussion

robbiecookie11's avatar
10 years ago

Bulk Recall Enterprise Vault failing

Hi guys, I'm trying to complete a bulk recall but I can receiving the below error. "Error in determining whether the file is a placeholder - Failure" Does anybody know what causes this probl...
  • robbiecookie11's avatar
    10 years ago

    Thanks AndrewB

     

    I've managed to fix my recall issue by using the FSAFixOfflineFile utility.

     

    Which command should I use to clear up the archive or should I just right click and delete from the admin console once all files are recalled successfully?

     

    Thanks

    Robbie

  • AndrewB's avatar
    10 years ago

    nice find with the FSAFixOfflineFile utility. when it comes to deleting, i caution you to have a good full backup before proceeding. as you suggest, the way to go about it would be to delete the archive points from the admin console after validating that all your data has been completely and successfully recalled. also be aware that the deletions can take a real hard toll on EV so do them in small batches and space them out if you can to avoid running into or creating other issues.