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jacen10's avatar
jacen10
Level 5
13 years ago

Delete Orphan Shortcut

Hello All I have shortcut deletion configured along with delete orphaned shortcut. Archived Emails are being deleted when their retention period is over but orphaned shortcuts in Outlook are not. W...
Enterprise Vault
Information Governance
  • jacen10's avatar
    jacen10
    13 years ago

    Hello and thank you for the reply. 18 is the months. I called Symantec Support and they had me run storage expiry for 5 hours instead of 1 hour per day. It started working, deleting orphaned shortcuts on the user. I will continue checking on this. But if that is the fixed. That is funny. How long do you run your storage expiry per day?

jacen10's avatar
jacen10
Level 5
13 years ago

Hello and thank you for the reply. 18 is the months. I called Symantec Support and they had me run storage expiry for 5 hours instead of 1 hour per day. It started working, deleting orphaned shortcuts on the user. I will continue checking on this. But if that is the fixed. That is funny. How long do you run your storage expiry per day?