Forum Discussion

goatboy's avatar
goatboy
Level 6
13 years ago

Enterprise Vault scheduled services restart best practice

Hi   Running EV 9.0.2 and SQL 2008. Looking to introduce a scheduled restart of EV services. Not sure if I've seen this requirement in the official Best Practises doco, but we've done it in EV8 a...
Best Practice
Enterprise Vault
Information Governance
  • Chris_Warren's avatar
    Chris_Warren
    13 years ago

    Here is another option if your concerned with the stability of the MAPI connection:

    http://www.symantec.com/docs/TECH68433
    How to restart Enterprise Vault MAPI Tasks automatically.

    Value Name: RestartAllMAPITaskIntervalMins 
    Data Type: DWORD
    Specify the number of minutes (decimal) to wait before restarting the MAPI tasks.Value

    Name: RestartOnMAPIMutexError
    Data Type: DWORD
    0 = (Default) Do not restart MAPI Tasks when a MAPI Mutex error is reported.
    1 = Restart MAPI Tasks when MAPI Mutex error is reported.

    Hope this helps.

Chris_Warren's avatar
Chris_Warren
Level 5
13 years ago

Here is another option if your concerned with the stability of the MAPI connection:

http://www.symantec.com/docs/TECH68433
How to restart Enterprise Vault MAPI Tasks automatically.

Value Name: RestartAllMAPITaskIntervalMins 
Data Type: DWORD
Specify the number of minutes (decimal) to wait before restarting the MAPI tasks.Value

Name: RestartOnMAPIMutexError
Data Type: DWORD
0 = (Default) Do not restart MAPI Tasks when a MAPI Mutex error is reported.
1 = Restart MAPI Tasks when MAPI Mutex error is reported.

Hope this helps.