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Stormonts's avatar
Stormonts
Level 5
7 years ago

Error (0x81002746) creating privileged MAPI session against Exchange Server

We have a script that we use to Zap user mailboxes when they leave the company, then we re-enable their account, and add them to a different target group so that all of their e-mail is archived.  Recently something changed and any time that we try and run the script (we have tried it on two mailboxes, we get the error "Error (0x81002746) creating privileged MAPI session against Exchange Server" (there are no errors in Event Viewer).

 

This is the comamnd

"E:\Program Files (x86)\Enterprise Vault\evpm.exe" -e mail.ims.com -f e:\tools\evault\zap_mailbox_properties.ini -m evsystem

This is the script:

[Directory]
DirectoryComputerName = EV-SERVER-01
Sitename = IMS Enterprise Vault

[Mailbox]
DistinguishedName = /o=IMS/ou=FIRST ADMINISTRATIVE GROUP/cn=RECIPIENTS/cn=BJ00759400


[Folder]
Name = Mailboxroot
Zap = True

 

  • Stormonts's avatar
    Stormonts
    7 years ago

    For whatever reason, we had to enter the system mailbox as SMTP:evsystem@domain.com and that resolved it.  Don't know why we suddenly had to add SMTP: but at least it is working now.

  • VirgilDobos's avatar
    VirgilDobos
    Moderator
    7 years ago
    Ca you try running the command against another Exchange server? Also, try specifying the system mailbox as user@domain.ext.
    • Stormonts's avatar
      Stormonts
      Level 5
      7 years ago

      We get the same error when we point to a different Exchange server and when we specify the full name of the service account.

      • VirgilDobos's avatar
        VirgilDobos
        Moderator
        7 years ago
        Two more things to check:
        1. Ensure you are logged in as VSA
        2. Verify you can connect to Exchange via Outlook as the system mailbox you are using with evpm