EV duplicate items with journaling
Hi
Environment is EV 9.0.2
This isn't really an EV issue, but a combination of factors, and thought I would try my luck picking your brains.
Have email journaling going from Exchange server A (...
In this instance Exchange and EV are behaving correctly.
You could use cutom rules for the journalmailbox_email such that the Actiance (IM) items are deleted rather than archived. This obviously has an expense on journal throughput. Alternatively the rule could archive the item to the IM archive
What format does the email take that is sent to the journalmailbox_IM? Is it a spoofed journal report or just a plain message? If Actiance are spoofing envelope messages it may be possible to add an x-header to fool Exchange into thinking it has already been journaled.
Regards
Karl
