Forum Discussion

GertjanA's avatar
GertjanA
Moderator
10 years ago

EV10 event 41315 - indexing

Hello all, Today, we had users reporting they got a message stating Enterprise Vault was not available on 1 server. Verifying the eventlog showed events 41315, from the Index Query Server, with me...
Best Practice
Configuring
Enterprise Vault
Features
Information Governance
Monitoring
Tip-How to
Troubleshooting
Windows Server (2003-2008)
  • GabeV's avatar
    GabeV
    10 years ago

    Hi Gertjan,

    Do you still need assistance? Have you checked this technote?

    http://www.symantec.com/docs/TECH222621

GertjanA's avatar
GertjanA
Moderator
10 years ago

Hello Gabe,

Thanks!

We're using SEP. I doublechecked the exclusions, and found there is an exclusion for:

%[WINDOWS]%inf\Enterprise Vault Index Query Server\

This should be %[WINDOWS]%\inf\Enterprise Vault Index Query Server\

\ between %[Windows]% and inf

Thanks again.

GJ