Forum Discussion

ia01's avatar
ia01
Level 6
12 years ago

EV10 FSA recall issues while using passthrough recall

Hi, We are having issues while using EV10 FSA recall issues while using passthrough recall. Randomly archived files failed to open with error - you do not have write permissions to this file. W...
Enterprise Vault
Information Governance
Troubleshooting
  • Rob_Brenner's avatar
    Rob_Brenner
    12 years ago

    We had issues reported with 10.0.1 which have been confirmed as resolved in 10.0.2.

Rob_Brenner's avatar
Rob_Brenner
Level 5
12 years ago

I don't have much detail about what exactly has been fixed but not only the issue was resolved in-house, a customer has also confirmed that the upgrade resolved the issue.

It would be worth a try