Forum Discussion

Pman's avatar
Pman
Level 3
11 years ago

Evault Upgrade to ver 10

Hello All,   We need to upgrade to the latest version of Evault and we are currently on a Win2003 server.  I need to create a new 2008R2 server and upgrade but nowhere in the documentation does i...
Enterprise Vault
Information Governance
Installing
Upgrade
Windows Server (2003-2008)
  • GabeV's avatar
    GabeV
    11 years ago

    Hi Pman,

    You can use the Enterprise Vault Server Settings Migration Wizard to accpomplish this task:

    Enterprise Vault Server Settings Migration wizard
    http://www.symantec.com/business/support/index?page=content&id=HOWTO42445

    If you are running Enterprise Vault 9.0.1 or later, this tool allows you to migrate to 64-bits hardware and Enterprise Vault to 10. The technote above has a PDF with more details about it.

    I hope this helps.

  • GabeV's avatar
    GabeV
    11 years ago

    Pman,

    That's Enterprise Vault 9.0.0. If you want to use this tool, you need to upgrade to, at least, Enterprise Vault 9.0.1 and then run the tool to create the migration package. You should be able to download Enterprise Vault 9.0.1 or later versions from http://fileconnect.symantec.com/ using your EV serial number.

    Otherwise, you would need to install 9.0.0 on the new server, move the Enterprise Vault installation and then upgrade to 10.

TonySterling's avatar
TonySterling
Moderator
11 years ago

You might be better off contacting Customer Care, not EV Support.  They can assist you in getting the upgrade media as long as you have a valid maintenance contract.

http://www.symantec.com/support/assistance_care.jsp

 

There is also this:

How to Obtain the Installation Download and License Keys for Enterprise Vault.

Article:TECH54592  |  Created: 2007-01-09  |  Updated: 2013-12-11  |  Article URL http://www.symantec.com/docs/TECH54592