eVault upgrade

Question

we currently use version 9.0.3.1164 and want to upgrade tot he latest version on a new domain and server
what is the easiest way to do so - we were told we needed to upgrade 5 times to get to the latest release
can we not install the latest release and import the store contents?

gabev · Accepted Answer

Hi,
You can go from 9.0.3 to 10.0.4 which is the latest version available. Only when you are upgrading from one EV family release to another, I mean from 8 to 10, you need to go to 9 and then to 10.
I hope this helps.

hez2013 · Answer

we were told by our managed services group that we have to go to 9.04 then 10.1, 10.2, 10.3 and finally to 10.4
from what you're saying,&nbsp;we can bypass everything and go directly to 10.4

gabev · Answer

Here is a TN with the upgrade instructions to EV 10.0.4:
Upgrade Instructions
	http://www.symantec.com/docs/DOC6263
If you want to browse all the EV 10.0.4 documentation here is the link as well:
Enterprise Vault 10.0.4 - Documentation
	http://www.symantec.com/docs/DOC6282
I hope this helps

gabev · Answer

this TN has the supportes upgrade path for EV, CA and DA
http://www.symantec.com/docs/TECH53174
The only issue you might have is if you are running EV 9 in Windows Server 32 bits. Since EV 10 requires Windows 2008 64bits, you need to perform an extra step which is move EV 9 from 32bits to a 64bits OS.
However, if you have CA/DA, then the upgrade path is not that easy. Check the technote above for more details.

arjun_shelke · Answer

Yes you can directly upgrade from EV 9.0 to 10. There are many things which you will need to consider before you could go for upgrade. For example, EV 10 requires x64 h/w and OS. If your EV 9.0 Server is 32 bit then you can use Server Migration wizard to migrate server to EV 10.
Here you can find the upgrade instructions of EV 10.
http://www.symantec.com/docs/DOC6263
About the New Domain, are you migrating everything to new domain, I mean Exchange Servers, EV Servers, and All user accounts?
&nbsp;

gabev · Answer

You mentioned that you want to upgrade EV in a new domain. I think you might need to install a new EV server in the new domain and migrate the data over. If this is the case, I think you might want to have someone on site to assist you with the entire migration, since this scenario is not just an Enterprise Vault upgrade.
I hope this helps.

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