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Primisuimotori's avatar
Primisuimotori
Level 3
9 years ago

Event 3487 - The mailbox will not be processed again on this archiving run because there were errors with too many individual items.

Hi guys,

 

i have one problem with out Ev 11 server.

Each night start the archiving task on 2 exchange 2013 server.

the morning , in the event viewer, it's logged the warning with EVENT 3487

 

The mailbox will not be processed again on this archiving run because there were errors with too many individual items. 

and the link to find more info is broken.

For more information, see Help and Support Center at http://entced.symantec.com/entt?product=ev&language=english&version=11.0.1.0&build=11.0.1.3527&error=V-437-3487

 

Do you can help me to find web page with more informations about whis warning ?

 

Best Regards.

Marco

Enterprise Vault
Error messages
Information Governance
Not Applicable
Processing

12 Replies

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  • O_Schmidt's avatar
    O_Schmidt
    Level 5
    9 years ago

    Hi,

    we have the same problem with 7 users in our environment.

    I´ve opened a case for this problem. The case is still under investigation.

    I´ll give an update if i have news about this problem.

  • GertjanA's avatar
    GertjanA
    Moderator
    9 years ago

    Hi Marco,

    You might also want to log a case, and refer to this entry in the forum.

    O.Schmidt, can you let us know the case number? So Marco can mention that?

     

     

  • O_Schmidt's avatar
    O_Schmidt
    Level 5
    9 years ago

    Hi,

    now i got feedback from the symantec support.
    This isn´t a real failure. It is only a display failure.
    This problem only occurs, if your archiving task is based on age and quota.
    The failure may occur when zero items were archived from the mailbox.
    The failure may also occur when the mailbox is processed more than once (passes of mailbox > 1) during one archiving task and the last pass didn´t archive any items.

    The support didn´t know when this display error will be fixed.
    The case is now closed.
     

  • O_Schmidt's avatar
    O_Schmidt
    Level 5
    9 years ago

    Hi, 

    the failure is still in EV 11.0.1 CHF 4.

    Can someone of the EV 12 beta tester confirm that this failure is solved in the new version?

  • AndrewB's avatar
    AndrewB
    Moderator
    9 years ago

    FWIW, EV 12 beta is over and GA is about to be released.