Forum Discussion

PoorAdmin's avatar
PoorAdmin
Level 6
8 years ago

Event ID 3492

I upgraded to EV12.1 a week ago. I'm getting an event Id 3492 for one of my users. The doc http://www.veritas.com/docs/000109546  refers to running the  SearchFolderManager command. I have run the co...
  • PoorAdmin's avatar
    PoorAdmin
    8 years ago

    Awesome! Thanks. It turns out that I was running the command properly. I needed to increase the reg entry value for "SearchFolderCreationThreshold" from the default of 40,000 to an amount above the folder size in the archive that I was working with. For instance if the item count is 60,000 then I would need to increase the reg value to an amount above 60,000.

ChrisLangevin's avatar
ChrisLangevin
Level 6

PoorAdmin,

Take another look at the article now. I just updated it with some screenshots and a script that should take some of the guesswork out of this process.

 

--Chris

PoorAdmin's avatar
PoorAdmin
Level 6
8 years ago

Awesome! Thanks. It turns out that I was running the command properly. I needed to increase the reg entry value for "SearchFolderCreationThreshold" from the default of 40,000 to an amount above the folder size in the archive that I was working with. For instance if the item count is 60,000 then I would need to increase the reg value to an amount above 60,000.

  • VirgilDobos's avatar
    VirgilDobos
    Moderator
    8 years ago

    Hi mate,

    Just be aware that if you increase this value above 40,000 you may face some quite serious performance issues on both Exchange and EV. Sharing this from experience.

    My recommendation is to keep that to the default value and run the SearchFolderManager command to create the necessary search folders.