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jpergola329's avatar
jpergola329
Level 5
11 years ago

Event ID 4167

hello,

im getting this error in the event log numerous times, enough to actually shutdown all the EV services.

any help would be great.

see attached error.

thanks

 

 

Documentation
Enterprise Vault
Error messages
Information Governance
Troubleshooting
Windows Server (2003-2008)
  • JesusWept3's avatar
    JesusWept3
    11 years ago
    Best off calling support and getting a DTrace of StorageFileWatch Would make sure that you disable opportunistic locking and also making sure the vault store partitions are excluded from virus scanning

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  • ManishN's avatar
    ManishN
    Level 4
    11 years ago

    Looking at the error code it looks there might be conflict between EV operations.

    If these Events are causing the EV Services to shutdown then you can use below article

    http://www.symantec.com/docs/TECH51238

    EV Version? see if you can use Backtrace to gather more information for the above event.

     

  • JesusWept3's avatar
    JesusWept3
    Level 6
    11 years ago
    Best off calling support and getting a DTrace of StorageFileWatch Would make sure that you disable opportunistic locking and also making sure the vault store partitions are excluded from virus scanning