Forum Discussion

Askar_Kopbayev's avatar
Askar_Kopbayev
Level 4
19 years ago

Failed to extract CAB file.

Guys, I started to use File Management Software (Enterprise Vault) to decrease number of files on Vault Partition, now all saveset files (DVS) are combined in larger collection files (CAB). It was ...
Enterprise Vault
Information Governance
  • Tremaine's avatar
    Tremaine
    19 years ago
    Hi Askar

    There is a hotfix for StorageOnlineOPNS on V5 SP3 that should resolve this issue. You will need to contact support to obtain this though. Alternatively you can look at upgrading to SP6.

    Cheers
Micah_Wyenn_2's avatar
Micah_Wyenn_2
Level 6
19 years ago
okay...disclaimer...I totally don't know what I'm doing when it comes to dtrace files. But as you suggested I did read through the beast. Here's my take...

The retrieval service is having permission problems accessing this volume: \\kzatnas01\arc-Exc$\Ptn1\

I'd check that there was enough space (at least 1gb) available, and the vault service account had the local admin privs for that partition. Those would be my first steps.

micah