Forum Discussion

Gogeta's avatar
Gogeta
Level 4
10 years ago

How does EV shortcut work?

Can someone please explain how EV shortcut connects to Evault to retrieve archived email?  We are testing different scenarios.  One of them is to save some shortcuts to a PST file and access them fro...
  • TonySterling's avatar
    10 years ago

    Also, the hidden message would eventually stop working and if it does stop you will have no way to re-enable it.  EV synchonrizes with the mailboxes twice a day.  I have seen issues where the synch didn't occur and eventually the EV Add-in stops engaging.  

    You should not plan on the EV Add-in working long term after you move your mailboxes unless you configure it in EV so the mailboxes can continue to be synched.