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sandrine_goetha's avatar
sandrine_goetha
Level 6
4 years ago

Mailbox quota Archving

Hello,
I just  a question from my support group. When he user is leaving its mailbox is still active for 6 months but with a flag "only you can send mail to yourself : in order words only able to receive from yourself ".

I would like to know if the mailbox will then still be archived.

In other words, what counts for the archiving processes ? send and/or receive quota ?

Thank you for your help

Sandrine

  • sandrine_goetha's avatar
    sandrine_goetha
    4 years ago

    Hi Gertjan,

    Once again thank you

    BUT I don't know what they do it is some case this is not just for the leavers ( in which case due to our procedures it is ok for me).

    But the question is answered as last night I could finally test it and yes the items were archived

8 Replies

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  • GertjanA's avatar
    GertjanA
    Moderator
    4 years ago

    Hello Sandrine,

    If I understand correct, the mailbox stays online, but can only send to itself. 

    As long as the mailbox is available, and enabled for archiving, it will be archived PROVIDED your archiving policy allows that. In general, user mailboxes who are for levers, should get a leavers policy, which archives everything in the mailbox, and removes the shortcuts. As example, if you use quota-based archiving, it is likely this mailbox will never empty, because it remains under quota. If you do age based (older than 2 months as example) the mailbox should be (close to) empty in 2 months.

    If you set that 'only mail to your self', that does not affect archiving. 

    • sandrine_goetha's avatar
      sandrine_goetha
      Level 6
      4 years ago

      Hi Gertjan

      Thank you for your answer.

      The mailbox is set to only receive mail from yourself, they can send to god and the world.

      Honnestly I can't really tell you when and why they set a mailbox "only receive mails from yourself"....

      I just wanted to make sure this doesn't influence the archiving of the mailbox

      Sandrine

  • CConsult's avatar
    CConsult
    Moderator
    4 years ago

    The quota is used depending on what is the most restrictive quota you have implemented, exchange wise.

    Prohibit send/receive> prohibit send >warning

    • sandrine_goetha's avatar
      sandrine_goetha
      Level 6
      4 years ago

      Thank you for your answer even if I don't really see what you mean with this.

      In exchange they all have those 3 quotas and in the normal order : warning, receive, send and receive.

      I wanted to know which one as to be reached in order for the archiving to don't be able to archive.

      Right now they are playing around with the mailboxes and I want to be able to say if they are archived or not

      Sandrine