Forum Discussion

psuttill's avatar
psuttill
Level 4
15 years ago

Not able to "Run Now" archive task on certain users

I have multiple users that I would like to run the archive task on their mailboxes specifically but when I either filter by available mailboxes or by user names the users are not there. They have vaul...
  • TonySterling's avatar
    15 years ago
    Have you moved users around from different Exchange Server?

    Are those users in a provisioning group? 

    I think this has occurred in the past where mailboxes were not provisioned for a couple weeks and they get marked as deleted.

    You could update them in sql. 

    USE EnterpriseVaultDirectory
    UPDATE ExchangeMailboxEntry
    SET MbxExchangeState = '0' WHERE MbxExchangeState = '1'