EV 9.0.2
Exchange 2007
Cannot screen shot the policy now, anyways, we set it back to no shortcut deletion after testing multiple times.
Interesting, there is a slight difference in the dtrace for the other, functioning shortcuts, in bold below.
387022 11:06:43.746 [3856] (ArchiveTask) <3688> EV:H :ProcessChunkOfShortcuts() |Exiting routine |
387023 11:06:43.746 [3856] (ArchiveTask) <3688> EV:M :CArchivingAgent::ProcessChunkOfShortcuts() |Entering routine |
387024 11:06:43.746 [3856] (ArchiveTask) <3688> EV:M CArchivingAgent::ProcessShortcutItem - processing shortcut 'Help Desk Support', size 5682 bytes
387025 11:06:43.746 [3856] (ArchiveTask) <3688> EV:M CArchivingAgent::ProcessShortcutItem - offline vault user F, shortcutexpiryperiod 0, deleteexpireditems T, orphanedshortcut T
387026 11:06:43.746 [3856] (ArchiveTask) <3688> EV:M CArchivingAgent::ProcessShortcutItem - Using default ExpiryDateBasis: Archived Date
387027 11:06:43.746 [3856] (ArchiveTask) <3688> EV:M CArchivingAgent::ProcessShortcutItem - Expiry Basis on Retention Category: [INHERIT FROM SITE]
387028 11:06:43.746 [3856] (ArchiveTask) <3688> EV:M CArchivingAgent::ProcessShortcutItem - Expiry Basis on Site: [Archive Date]
387029 11:06:43.746 [3856] (ArchiveTask) <3688> EV:M CArchivingAgent::ProcessShortcutItem - shortcut status flag has been set on the item with value 3
387030 11:06:43.746 [3856] (ArchiveTask) <3688> EV:M CArchivingAgent::IsAMovedItem - retention category matches [true]
387031 11:06:43.746 [3856] (ArchiveTask) <3688> EV:M CArchivingAgent::IsAMovedItem - archive folder id matches [true]
387032 11:06:43.746 [3856] (ArchiveTask) <3688> EV:M CArchivingAgent::IsAMovedItem - item has moved [false]
387033 11:06:43.746 [3856] (ArchiveTask) <3688> EV:M CArchivingAgent::ProcessShortcutItem - 'Help Desk Support' has not moved so do checks to see if it is eligible for shortcut deletion
387034 11:06:43.746 [3856] (ArchiveTask) <3688> EV:M CArchivingAgent::ThinOrphanedShortcutCheck()
387035 11:06:43.746 [3856] (ArchiveTask) <3688> EV:L :CArchivingAgent::ProcessChunkOfShortcuts() |The shortcut titled: Help Desk Support will not be deleted |
387036 11:06:43.746 [3856] (ArchiveTask) <3688> EV:H :ProcessChunkOfShortcuts() |Exiting routine |
The problem shortcut we were looking at above does not have that line.
