Auburger
8 years agoLevel 3
Outlook 2016 (office 365) / EV-Addin 12.0.0.1528: MSPTLS.dll is not compatible with MS Outlook
Hi Guys, Outlook 2016 - Ofifce 365 - Version 16.0.6965.2092 EV-Addin Version 12.0.0.1528 - With EV Cache Mode and Enabled Virtual Vault Exchange 2010 Version 14.3.123.4 EV-Server 12.0.0.1528 Aft...
- 8 years ago
My users have generally been very pleased with the EV-IMAP access to their archives. You might consider that option.
- 8 years ago
Problem is solved by getting a new EV Addin by Veritas,
EV_12.1.1_PointHotfix_ETrack_3903518 ist available and here is the Hotfix description:
EV client causes error in latest Office 365 ProPlus Client
Problem-Description :
If Virtual Vault is used with the most recent release of the Office 365 Outlook 2016 32 Bit Click-to-Run Version, Outlook fails to start and displays the folllowing error: The File msptls.dll is incompatible with Microsoft Outlook. Install Oútlook again.
Description of Solution:
The Enterprise Vault Outlook-Addin is now compatible with the latest Outlook 2016 32 Bit Click-to-Run version.