jpriddy
15 years agoLevel 4
Outlook To-do bar stuck "loading..." after running shortcut deletion
Good morning all.
I patched my EV over the weekend from EV 7.5 SP4 to SP6 to fix the issue that prevented shortcut deletion from running due to the task finding messages with missing attributes. Now, my installation of EV dates back to when EV 7.5 was first released and we had never enabled shortcut deletion, so I tried it out on my mailbox first to see what it would do.
It deleted all of my shortcuts older than a year as expected, but now my Outlook 2007 "To-do bar" only displays "Loading..." and never shows any tasks. If I open the Tasks folder in Outlook, I get the same thing on the "To Do List" there, but I can click on my list of tasks and view them.
I'm guessing the problem with the To Do List has something to do with me having mail messages that I had flagged for follow up that had shortcuts deleted, since my actual Task items seem to work OK, and this problem didn't occur until after the old mail item shortcuts were deleted from my inbox.
Any ideas? I'm running Exchange 2007 on the mailbox server.
Thanks in advance
I patched my EV over the weekend from EV 7.5 SP4 to SP6 to fix the issue that prevented shortcut deletion from running due to the task finding messages with missing attributes. Now, my installation of EV dates back to when EV 7.5 was first released and we had never enabled shortcut deletion, so I tried it out on my mailbox first to see what it would do.
It deleted all of my shortcuts older than a year as expected, but now my Outlook 2007 "To-do bar" only displays "Loading..." and never shows any tasks. If I open the Tasks folder in Outlook, I get the same thing on the "To Do List" there, but I can click on my list of tasks and view them.
I'm guessing the problem with the To Do List has something to do with me having mail messages that I had flagged for follow up that had shortcuts deleted, since my actual Task items seem to work OK, and this problem didn't occur until after the old mail item shortcuts were deleted from my inbox.
Any ideas? I'm running Exchange 2007 on the mailbox server.
Thanks in advance
- Seems to be common to outlook outside of EV
You can either do the solution here:
http://www.msoutlook.info/question/345
Start -> Run -> "c:\Program Files\Microsoft Office\office12\outlooK.EXE" /resettodobar
Or the more drastic one here:
http://blog.palehorse.net/2008/04/15/how-to-fix-the-outlook-to-do-bar-stuck-loading-problem/
"If you happen to see any weird Outlook UI issues, first thing to try, in my opinion, is renaming (and therefore rebuilding) the
C:\Documents and Settings\<username>\Application Data\Microsoft\Outlook\Outlook.XML"