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shard's avatar
shard
Level 4
13 years ago

Quota based archiving

We are having enterprise vault 9 of MS exchange installed & have configured Quota based archiving policy. but from last some weeks we are facing issue  archiving task schedule is not able to archive the all mails in given time window & mailboxes are getting full.

What I wanted to know is, will automatic archiving work if mailbox is full. or we need to move some mails manualy to PST to make it work

Enterprise Vault
Information Governance
Troubleshooting
  • Rob_Wilcox1's avatar
    Rob_Wilcox1
    13 years ago

    It is also worth noting that if the mailbox goes over the send/receive quota, then archiving will not be possible.

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  • Rob_Wilcox1's avatar
    Rob_Wilcox1
    Level 6
    13 years ago

    It is tricky to fully answer your question given the information you have provided, however, some initial thoughts:

     

    Are you using purely quota based archiving or age & quota?

    Can you list out your policy settings?

    What size mailboxes do you have in Exchange, and what quotas do you have set?

     

    Do you create shortcuts?  What is the content of those shortcuts?  Depending on how much information is left in the shortcut, it will of course take more space up in Exchange.

  • Rob_Wilcox1's avatar
    Rob_Wilcox1
    Level 6
    13 years ago

    It is also worth noting that if the mailbox goes over the send/receive quota, then archiving will not be possible.

  • shard's avatar
    shard
    Level 4
    13 years ago

    Hi Rob

    thanks for your reply, I think you are right once it crosses the send/receive quota, archiving won't work.

    Yes we are using both age & Quota base 

    we have different Quota limits for users like some have 100mb limits & some have 200 mb,

    In quota based policy when 30% of total space is remaing it will start archiving.

    we have increased the archiving tasks  time window to see if it will help us to solve the issue.

  • Rob_Wilcox1's avatar
    Rob_Wilcox1
    Level 6
    13 years ago

    Perhaps if you have a few mailboxes to target, you can just do a 'Run Now' and select 1-2 of those?