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The_Boulon's avatar
The_Boulon
Level 5
7 years ago

SearchFolderManager and error 8004011d

Hi,

 

I am currently at a customer and he got a lot of processing errors.

In cause, some mailboxe get folders with more than 40K items (some have 100K+).

 

I then tried to run the searchfoldermanger on one mailbox to test but no can do. I get that error

 

PS C:\Temp> SearchFolderManager.exe "/o=Tecteo/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=Porta
bilite664"
Managing search folders for mailbox:
/o=ADInternal/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=Di Carmelo Luigi
Error 8004011d

Any idea why?

 

I was thinking a MAPI error and started reviewed everything. Looks all correct.

 

Let me know

 

Cheers

EDIT: I know I can change this max from 40K to higher in the registry but, would it not impact perfs?

8004011d
Enterprise Vault
enterprise vault 12
ERROR
Search

11 Replies

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  • murats's avatar
    murats
    Level 0
    2 years ago

    Hello,

    i have the same problem, i tried the suggested solutions here but the problem is not solved. Can anyone suggest another solution?

    • The_Boulon's avatar
      The_Boulon
      Level 5
      7 years ago

      Yes.. opened a cas too some weeks ago and they made me add the keys.

      Untill then, no more problems.

       

      • Ronen_Tzimbel's avatar
        Ronen_Tzimbel
        Level 6
        7 years ago

        hi,

        is it possible to update us which  registry you add?

         

        thanks ronen

    • pravingoud's avatar
      pravingoud
      Level 4
      7 years ago

      Hi Gertjan,

       

      Is there any solution on this issue?

      Im also facing same issue on Enterprise Vault 12.1

       

      Regards,

      Pravin Goud

      Enterprise Vault Admin

      • FLX's avatar
        FLX
        Level 4
        7 years ago

        Hi there,

        I have also the same error for one mailbox (on EV 12.3).

        Deleted Enterprise Search Sub Folder via MFCMapi, it seems that new Search Folders won't be created.

        If I run SearchFolderManager with MailboxDN placed in '', it is succesfull but won't create any folder. With "" for DN I receive error Error 81002746

        All other mailboxes are managed with the runsearchfolderforevent3492 script. Zap also not succesful.

         

    • The_Boulon's avatar
      The_Boulon
      Level 5
      7 years ago

      The users are able to retrieve their archives without any problem.

       

      But, could it be CDO related? How can I see that the CDO is (correctly) installed?

      Can I see the install in Programs and Features?

       

      • Marcde's avatar
        Marcde
        Moderator
        7 years ago

        Hi, 

        we got the error in combination with SearchFolderManager as well and in this case it was related to not beeinging logged in as the VSA and not using an elevated cmd. Could be worth a try. 

         And regarding your second question - From my understanding setting the registry value higher as the default could affect performance. Creation of the search folder seems to be the solution to get rid of the performance issue that started with Exchange 2013 afaik.

        Regards

        Marc