Forum Discussion

biosphere's avatar
biosphere
Level 4
14 years ago

Shortcuts as attachments?

Hello, We're having some issues with users forwarding shortcuts as attachments (i.e. create new e-mail, drag&drop an archived message into the new e-mail). Basically, one of two things happen: inte...
Enterprise Vault
Information Governance
  • TonySterling's avatar
    TonySterling
    14 years ago

    Yeah, sorry, it won't work for OL 2010, "The Forward button on the Outlook toolbar does not work for Outlook 2010  (See article TECH142653 in the Related Articles section for further information) "

    Article URL http://www.symantec.com/docs/TECH142653

    Forwarding multiple shortcuts
    To forward multiple archived items in their original form, for example to a non-Enterprise Vault user, select the items in your Virtual Vault.  Alternatively you may wish to restore the archived items to your mailbox before you forward them.  Unlike previous Enterprise Vault Outlook Add-ins, you can not select multiple archived items and forward them in their original form, instead Enterprise Vault attaches the actual shortcuts to the forwarding email.

    Workaround
    There is no workaround available at this time.

TonySterling's avatar
TonySterling
Moderator
14 years ago

Yeah, sorry, it won't work for OL 2010, "The Forward button on the Outlook toolbar does not work for Outlook 2010  (See article TECH142653 in the Related Articles section for further information) "

Article URL http://www.symantec.com/docs/TECH142653

Forwarding multiple shortcuts
To forward multiple archived items in their original form, for example to a non-Enterprise Vault user, select the items in your Virtual Vault.  Alternatively you may wish to restore the archived items to your mailbox before you forward them.  Unlike previous Enterprise Vault Outlook Add-ins, you can not select multiple archived items and forward them in their original form, instead Enterprise Vault attaches the actual shortcuts to the forwarding email.

Workaround
There is no workaround available at this time.