Forum Discussion

Faxson's avatar
Faxson
Level 5
15 years ago

Shrotcut processing in public folders

Hi, I have setup 0 day archiving in EV for a public folder.  I can archive and retreive messages ok, but shortcut processing does not work.  I created a new sub folder and moved some shortc...
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  • Rob_Wilcox1's avatar
    Rob_Wilcox1
    15 years ago
    Shortcut processing for public folders doesn't include moved items.  In other words Moved Item processing is only applicable at this time for items in a Mailbox.

    Hope that helps,

Faxson's avatar
Faxson
Level 5
15 years ago
Rob,

Thanks for your reply, that seems to answer my question. 

Now it is time to bang my head against a brick wall.  Why in the name of God would you NOT do the same shortcut processing as you do in mailboxes?  Is there any rational explaniation as to why this decision is made?

Now I have to explain yet another obsurdidtly to the users.  "Well you can move shortcuts in mailboxes (sort of), but you can;t do exactly the same thign in public folders".

Nothing personal but this is getting a bit much.

Ben
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