Forum Discussion
Rob_Wilcox1
14 years agoLevel 6
What version of Outlook are you using (and service pack)?
What version of Enterprise Vault are you using (and service pack)?
Normally when you double click an archived item, the Enterprise Vault Outlook Add-in will do one of two things :-
a/ Retrieve the item from your Offline Vault/Vault Cache and display it
b/ Retrieve it from the server (insert it in to your Offline Vault / Vault Cache) and display it.
Are you connected to the corporate network, or connecting via RPC/HTTP (or Outlook Anywhere)?
.... some more details are needed !
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