Forum Discussion

myca's avatar
myca
10 years ago

"the wizard was interrupted before symantec endpoint protection..."

I am trying to install SEP 12.1.2 on a brand new Windows 7 computer and it gets to the end then rolls back everything and returns the error "the wizard was interrupted before symantec endpoint protec...
Error messages
General Veritas
Inside Veritas
Troubleshooting
Windows 7
James007's avatar
James007
Level 5
10 years ago

It's called Cleanwipe tool.

Cleanwipe is now available on the 12.1.4 download ISO. It will be located under the Tools directory

https://symantec.flexnetoperations.com/control/symc/registeranonymouslicensetoken

If you can not find in fileconnect you can contact with tech support for get it

QuickStart Guide - Create and Manage Support Cases in SymWISE

http://www.symantec.com/docs/HOWTO31132

How to update a support case and upload diagnostic files with MySupport

http://www.symantec.com/docs/TECH71023

OR

Regional Support Telephone Numbers:

United States: 800-342-0652(407-357-7600 from outside the United States)

Australia: 1300 365510 (+61 2 8220 7111 from outside Australia)

United Kingdom: +44 (0) 870 606 6000

Additional contact numbers: http://www.symantec.com/business/support/contact_techsupp_static.jsp

Edit

See this articles

Error: "The wizard was interrupted....Rolling Back" during Symantec Endpoint Protection client installation.

Article:TECH92880  | Created: 2009-01-15  | Updated: 2010-01-23  | Article URL http://www.symantec.com/docs/TECH92880