Hi Mark,
It fails randomly, sometimes at the begining, sometimes in the middle or when the %90.
Hi Marianne,
it gives status code 13 and 6.
actually Symantec support are analysing the logs and I mean which part has problem do you think?
Parent Job:
3/2/2014 5:55:04 AM - Info nbjm(pid=2800) starting backup job (jobid=1496352) for client client.domainname.com, policy MSSQL_SS_DW_FACT, schedule Full_1M
3/2/2014 5:55:04 AM - Info nbjm(pid=2800) requesting MEDIA_SERVER_WITH_ATTRIBUTES resources from RB for backup job (jobid=1496352, request id:{133765CF-CF86-4BF3-A950-309D37E3C0BA})
3/2/2014 5:55:04 AM - requesting resource stu_disk_sp-nbuappliance23
3/2/2014 5:55:04 AM - requesting resource masterserver.domainname.com.NBU_CLIENT.MAXJOBS.client.domainname.com
3/2/2014 5:55:04 AM - requesting resource masterserver.domainname.com.NBU_POLICY.MAXJOBS.MSSQL_SS_DW_FACT
3/2/2014 5:55:05 AM - granted resource masterserver.domainname.com.NBU_CLIENT.MAXJOBS.client.domainname.com
3/2/2014 5:55:05 AM - granted resource masterserver.domainname.com.NBU_POLICY.MAXJOBS.MSSQL_SS_DW_FACT
3/2/2014 5:55:05 AM - granted resource stu_disk_sp-nbuappliance23
3/2/2014 5:55:05 AM - estimated 0 Kbytes needed
3/2/2014 5:55:05 AM - Info nbjm(pid=2800) started backup (backupid=client.domainname.com_1393732505) job for client client.domainname.com, policy MSSQL_SS_DW_FACT, schedule Full_1M on storage unit stu_disk_sp-nbuappliance23
3/2/2014 5:55:07 AM - started process bpbrm (30879)
3/2/2014 5:55:27 AM - Info bpbrm(pid=30879) client.domainname.com is the host to backup data from
3/2/2014 5:55:27 AM - Info bpbrm(pid=30879) reading file list for client
3/2/2014 5:55:28 AM - connecting
3/2/2014 5:56:08 AM - Info bpbrm(pid=30879) starting bphdb on client
3/2/2014 5:56:09 AM - Info bphdb(pid=4736) Backup started
3/2/2014 5:56:09 AM - connected; connect time: 0:00:41
3/2/2014 5:56:17 AM - Info dbclient(pid=10124) INF - BACKUP STARTED USING
3/2/2014 5:56:17 AM - Info dbclient(pid=10124) Microsoft SQL Server 2008 (SP3) - 10.0.5500.0 (X64)
3/2/2014 5:56:17 AM - Info dbclient(pid=10124) Sep 21 2011 22:45:45
3/2/2014 5:56:17 AM - Info dbclient(pid=10124) Copyright (c) 1988-2008 Microsoft Corporation
3/2/2014 5:56:17 AM - Info dbclient(pid=10124) Enterprise Edition (64-bit) on Windows NT 6.0 <X64> (Build 6002: Service Pack 2)
3/2/2014 5:56:17 AM - Info dbclient(pid=10124) Batch = C:\NBU_SCRIPT\full_FACT.bch, Op# = 1
3/2/2014 5:56:17 AM - Info dbclient(pid=10124) INF - Using backup images clientNODEA.MSSQL7.client.db.FIN_BI_DW_FACT.~.7.001of008.20140302055612..C to clientNODEA.MSSQL7.client.db.FIN_BI_DW_008of008.20140302055612.C
3/2/2014 5:56:17 AM - Info dbclient(pid=10124) INF - backup database "FIN_BI_DW_FACT" to VIRTUAL_DEVICE='VNBU0-10124-3808-1393732577', VIRTUAL_DEVICE='VNBU1-10124-3808-1393732577', VIRTUAL_DEVICE='VNBU2-10124-3808-1393732577', VIRTUAL_DEVICE='VNBU3-10124-3808-1393732577', VIRTUAL_DEVICE='VNBU4-10124-3808-1393732577', VIRTUAL_DEVICE='VNBU5-10124-3808-1393732577', VIRTUAL_DEVICE='VNBU6-10124-3808-1393732577', VIRTUAL_DEVICE='VNBU7-10124-3808-1393732577' with stats = 10, blocksize = 65536, maxtransfersize = 4194304, buffercount = 160
3/2/2014 5:56:18 AM - Info dbclient(pid=10124) INF - Number of stripes: 8, Number of buffers per stripe 20.
3/2/2014 5:56:20 AM - Info dbclient(pid=10124) INF - Created VDI object for SQL Server instance <client.domainname.com>. Connection timeout is <300> seconds.
3/2/2014 6:31:13 AM - Info dbclient(pid=10124) INF - ODBC return code <2>, SQL State <01000>, SQL Message <3211><[Microsoft][ODBC SQL Server Driver][SQL Server]10 percent processed.>.
3/2/2014 7:20:50 AM - Info dbclient(pid=10124) ERR - Error in VxBSASendData: 1.
3/2/2014 7:20:50 AM - Info dbclient(pid=10124) CONTINUATION: - All backup jobs have completed.
3/2/2014 7:20:50 AM - Info dbclient(pid=10124) ERR - Internal error. See the dbclient log for more information.
3/2/2014 7:20:50 AM - Info dbclient(pid=10124) ERR - Error in DBthreads::dbclient: 6.
3/2/2014 7:20:50 AM - Info dbclient(pid=10124) CONTINUATION: - The system cannot find the file specified.
3/2/2014 7:20:51 AM - Info dbclient(pid=10124) ERR - Error in VxBSAEndData: 6.
3/2/2014 7:20:51 AM - Info dbclient(pid=10124) CONTINUATION: - The handle used to associate this call with a previous VxBSAInit() call is invalid.
3/2/2014 7:20:52 AM - Info dbclient(pid=10124) INF - OPERATION #1 of batch C:\NBU_SCRIPT\full_FACT.bch FAILED with STATUS 1 (0 is normal). Elapsed time = 5079(5079) seconds.
3/2/2014 7:20:54 AM - Info dbclient(pid=10124) INF - Results of executing <C:\NBU_SCRIPT\full_FACT.bch>:
3/2/2014 7:20:54 AM - Info dbclient(pid=10124) <0> operations succeeded. <1> operations failed.
3/2/2014 7:20:54 AM - Info dbclient(pid=10124) INF - The following object(s) were not backed up successfully.
3/2/2014 7:20:54 AM - Info dbclient(pid=10124) INF - FIN_BI_DW_FACT
3/2/2014 7:20:54 AM - Info dbclient(pid=10124) INF - Error removing ODBC data source name DSN=NBMSSQL_13936_13828_4
3/2/2014 7:20:54 AM - Info dbclient(pid=10124) CONTINUATION: - Invalid DSN
3/2/2014 7:20:54 AM - Info dbclient(pid=10124) CONTINUATION: - Driver's ConfigDSN, ConfigDriver, or ConfigTranslator failed
3/2/2014 7:20:54 AM - Error bpbrm(pid=30879) from client client.domainname.com: ERR - command failed: none of the requested files were backed up (2)
3/2/2014 7:20:54 AM - Error bpbrm(pid=30879) from client client.domainname.com: ERR - bphdb exit status = 2: none of the requested files were backed up
3/2/2014 7:21:15 AM - Info bphdb(pid=4736) done. status: 2: none of the requested files were backed up
3/2/2014 7:21:15 AM - end writing
none of the requested files were backed up(2)
Child job 1:
3/2/2014 5:56:29 AM - Info nbjm(pid=2800) starting backup job (jobid=1496354) for client client.domainname.com, policy MSSQL_SS_DW_FACT, schedule Full_App
3/2/2014 5:56:29 AM - Info nbjm(pid=2800) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=1496354, request id:{0293ADA0-9021-4EF4-A4AC-488DE7378F22})
3/2/2014 5:56:29 AM - requesting resource stu_disk_sp-nbuappliance23
3/2/2014 5:56:29 AM - requesting resource masterserver.domainname.com.NBU_CLIENT.MAXJOBS.client.domainname.com
3/2/2014 5:56:29 AM - requesting resource masterserver.domainname.com.NBU_POLICY.MAXJOBS.MSSQL_SS_DW_FACT
3/2/2014 5:56:34 AM - granted resource masterserver.domainname.com.NBU_CLIENT.MAXJOBS.client.domainname.com
3/2/2014 5:56:34 AM - granted resource masterserver.domainname.com.NBU_POLICY.MAXJOBS.MSSQL_SS_DW_FACT
3/2/2014 5:56:34 AM - granted resource MediaID=@aaabJ;DiskVolume=PureDiskVolume;DiskPool=dp_disk_sp-nbuappliance23;Path=PureDiskVolume;StorageServer=sp-nbuappliance23;MediaServer=sp-nbuappliance23
3/2/2014 5:56:34 AM - granted resource stu_disk_sp-nbuappliance23
3/2/2014 5:56:35 AM - estimated 0 Kbytes needed
3/2/2014 5:56:35 AM - Info nbjm(pid=2800) started backup (backupid=client.domainname.com_1393732595) job for client client.domainname.com, policy MSSQL_SS_DW_FACT, schedule Full_App on storage unit stu_disk_sp-nbuappliance23
3/2/2014 5:56:37 AM - started process bpbrm (31014)
3/2/2014 5:57:17 AM - Info bpbrm(pid=31014) client.domainname.com is the host to backup data from
3/2/2014 5:57:17 AM - Info bpbrm(pid=31014) reading file list for client
3/2/2014 5:57:18 AM - connecting
3/2/2014 5:58:18 AM - Info bpbrm(pid=31014) listening for client connection
3/2/2014 5:59:39 AM - Info bpbrm(pid=31014) INF - Client read timeout = 14400
3/2/2014 5:59:39 AM - Info bpbrm(pid=31014) accepted connection from client
3/2/2014 5:59:40 AM - Info dbclient(pid=10124) Backup started
3/2/2014 5:59:40 AM - Info bpbrm(pid=31014) bptm pid: 31523
3/2/2014 5:59:40 AM - connected; connect time: 0:02:22
3/2/2014 5:59:41 AM - Info bptm(pid=31523) start
3/2/2014 5:59:43 AM - Info bptm(pid=31523) using 262144 data buffer size
3/2/2014 6:00:24 AM - Info bptm(pid=31523) using 32 data buffers
3/2/2014 6:00:31 AM - Info bptm(pid=31523) start backup
3/2/2014 6:01:52 AM - Info bptm(pid=31523) backup child process is pid 31696
3/2/2014 6:01:52 AM - begin writing
3/2/2014 6:01:56 AM - Info dbclient(pid=10124) dbclient(pid=10124) wrote first buffer(size=65536)
3/2/2014 7:20:54 AM - Error bpbrm(pid=31014) socket read failed: errno = 104 - Connection reset by peer
3/2/2014 7:28:39 AM - Error bptm(pid=31523) media manager terminated by parent process
3/2/2014 9:17:28 AM - Info sp-nbuappliance23(pid=31523) StorageServer=PureDisk:sp-nbuappliance23; Report=PDDO Stats for (sp-nbuappliance23): scanned: 45234690 KB, CR sent: 3272738 KB, CR sent over FC: 0 KB, dedup: 92.8%, cache hits: 19846 (5.6%), rebased: 78 (0.0%)
3/2/2014 9:17:57 AM - Info dbclient(pid=10124) done. status: 13: file read failed
3/2/2014 9:17:57 AM - end writing; write time: 3:16:05
file read failed(13)
Child job2:
3/2/2014 5:56:25 AM - Info nbjm(pid=2800) starting backup job (jobid=1496359) for client client.domainname.com, policy MSSQL_SS_DW_FACT, schedule Full_App
3/2/2014 5:56:25 AM - Info nbjm(pid=2800) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=1496359, request id:{C430C84C-2BDD-41B5-A65D-9F4D1870DCF0})
3/2/2014 5:56:25 AM - requesting resource stu_disk_sp-nbuappliance23
3/2/2014 5:56:25 AM - requesting resource masterserver.domainname.com.NBU_CLIENT.MAXJOBS.client.domainname.com
3/2/2014 5:56:25 AM - requesting resource masterserver.domainname.com.NBU_POLICY.MAXJOBS.MSSQL_SS_DW_FACT
3/2/2014 5:56:29 AM - granted resource masterserver.domainname.com.NBU_CLIENT.MAXJOBS.client.domainname.com
3/2/2014 5:56:29 AM - granted resource masterserver.domainname.com.NBU_POLICY.MAXJOBS.MSSQL_SS_DW_FACT
3/2/2014 5:56:29 AM - granted resource MediaID=@aaabJ;DiskVolume=PureDiskVolume;DiskPool=dp_disk_sp-nbuappliance23;Path=PureDiskVolume;StorageServer=sp-nbuappliance23;MediaServer=sp-nbuappliance23
3/2/2014 5:56:29 AM - granted resource stu_disk_sp-nbuappliance23
3/2/2014 5:56:32 AM - estimated 0 Kbytes needed
3/2/2014 5:56:32 AM - Info nbjm(pid=2800) started backup (backupid=client.domainname.com_1393732592) job for client client.domainname.com, policy MSSQL_SS_DW_FACT, schedule Full_App on storage unit stu_disk_sp-nbuappliance23
3/2/2014 5:56:34 AM - started process bpbrm (31005)
3/2/2014 5:57:14 AM - Info bpbrm(pid=31005) client.domainname.com is the host to backup data from
3/2/2014 5:57:14 AM - Info bpbrm(pid=31005) reading file list for client
3/2/2014 5:57:15 AM - connecting
3/2/2014 5:58:15 AM - Info bpbrm(pid=31005) listening for client connection
3/2/2014 5:59:36 AM - Info bpbrm(pid=31005) INF - Client read timeout = 14400
3/2/2014 5:59:36 AM - Info bpbrm(pid=31005) accepted connection from client
3/2/2014 5:59:37 AM - Info dbclient(pid=10124) Backup started
3/2/2014 5:59:37 AM - Info bpbrm(pid=31005) bptm pid: 31489
3/2/2014 5:59:37 AM - connected; connect time: 0:02:22
3/2/2014 5:59:37 AM - Info bptm(pid=31489) start
3/2/2014 5:59:38 AM - Info bptm(pid=31489) using 262144 data buffer size
3/2/2014 6:00:19 AM - Info bptm(pid=31489) using 32 data buffers
3/2/2014 6:00:27 AM - Info bptm(pid=31489) start backup
3/2/2014 6:01:48 AM - Info bptm(pid=31489) backup child process is pid 31694
3/2/2014 6:01:49 AM - begin writing
3/2/2014 6:01:56 AM - Info dbclient(pid=10124) dbclient(pid=10124) wrote first buffer(size=65536)
3/2/2014 7:20:47 AM - Info dbclient(pid=10124) done. status: 6
3/2/2014 7:28:39 AM - Error bptm(pid=31489) media manager terminated by parent process
3/2/2014 9:17:25 AM - Info sp-nbuappliance23(pid=31489) StorageServer=PureDisk:sp-nbuappliance23; Report=PDDO Stats for (sp-nbuappliance23): scanned: 46257154 KB, CR sent: 3218010 KB, CR sent over FC: 0 KB, dedup: 93.0%, cache hits: 21267 (5.9%), rebased: 10 (0.0%)
3/2/2014 9:17:56 AM - end writing; write time: 3:16:07
the backup failed to back up the requested files(6)
3/2/2014 9:17:56 AM - Info dbclient(pid=10124) done. status: 6: the backup failed to back up the requested files