Forum Discussion
You can refer to following logs to the VMware tech support guys. As suggested by Riaan, upgrading VMware may help you as even if the issue is not resolved, you can atleast work with Symantec support till resolution.
Even from VMware perspective an upgrade will be essential as version 4.x is nearing EOL. As per KB2039567 The End of General Support Life date remains May 21, 2014. The end of Technical Guidance remains May 21, 2016. For information on what is provided during General Support and Technical Guidance, see the VMware support lifecycle policy.
All the best!!
08/14/2015 14:01:16 : findSystemRoot:RvpFileSystemMgr.cpp:1337 <ERROR> : Not able to find system root
08/14/2015 14:01:16 : g_vixInterfaceLogger:libvix.cpp:1775 <DEBUG> : [VFM_ESINFO] VixDiskLib: VixDiskLib_GetMetadataKeys: Insufficient buffer size (has 0, need 202): Error 24 at 4519.
08/14/2015 14:01:16 : g_vixInterfaceLogger:libvix.cpp:1775 <DEBUG> : [VFM_ESINFO] VixDiskLib: VixDiskLib_ReadMetadata: Insufficient buffer size (has 0, need 9): Error 24 at 4611.
08/14/2015 14:01:17 : g_vixInterfaceLogger:libvix.cpp:1775 <DEBUG> : [VFM_ESINFO] VixDiskLib: VixDiskLib_GetMetadataKeys: Insufficient buffer size (has 0, need 202): Error 24 at 4519.
08/14/2015 14:01:17 : g_vixInterfaceLogger:libvix.cpp:1775 <DEBUG> : [VFM_ESINFO] VixDiskLib: VixDiskLib_ReadMetadata: Insufficient buffer size (has 0, need 2): Error 24 at 4611.
EMCPOWER emcpower_parse_devname : /nbcm_builds/NB/7.6.1.2/src/vxms/plugin/platforms/linux/osdep_emcpower.c.70 <INFO> : emcpower_parse_devname: is returning with ERROR
08/14/2015 14:01:17 : rvp_map_open_file_index:mapintf.cpp:730 <ERROR> : Returning: 2058
08/14/2015 14:01:49 : g_vixInterfaceLogger:libvix.cpp:1775 <DEBUG> : [VFM_ESINFO] 2015-08-14T14:01:49.061-06:00 [7F4423021700 trivia 'ThreadPool'] ThreadPool[idle:4, busy_io:0, busy_long:0] HandleWork(type: 1, fun: N5boost3_bi6bind_tINS0_11unspecifiedENS_8functionIFvRKNS_6system10error_codeEEEENS0_5list1INS0_5valueIS5_EEEEEE)
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