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Arturo_Lopez's avatar
Arturo_Lopez
Level 5
9 years ago

Appliance software Trap fail

Hi,

Recently added and configured de SNMP Traps on the appliance and all hardware test were OK. The only problem is the software trap that i don't receive anything. I Stopped all process on Appliance and didn't appear any trap.
I have Launched a Backup that finally finish with error 6 and neither appear any trap.

The appliace is a 5230 with Netbackup 7.6.0.4

Regards

Backup and Recovery
NetBackup Appliance
Not Applicable
Troubleshooting
  • sdo's avatar
    sdo
    9 years ago

    You may be able to use a small simple freeware utility to act as an SNMP trap receiver - to prove whether traps are being sent out.

    I've previously used this:

    http://www.bttsoftware.co.uk/snmptrap.html

    .

    So, if you configure two SNMP targets on your appliance - the first to where you really want your traps to be sent, and another to a server which is running the software above... then you should be able to confirm that traps are being sent.

    Whether they arrive at the primary target or not is a different matter - but at least you'll know they are being sent.  After that you can go to your networking / firewall team to find out why packets are being dropped, or not routed.

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  • sdo's avatar
    sdo
    Moderator
    9 years ago

    You may be able to use a small simple freeware utility to act as an SNMP trap receiver - to prove whether traps are being sent out.

    I've previously used this:

    http://www.bttsoftware.co.uk/snmptrap.html

    .

    So, if you configure two SNMP targets on your appliance - the first to where you really want your traps to be sent, and another to a server which is running the software above... then you should be able to confirm that traps are being sent.

    Whether they arrive at the primary target or not is a different matter - but at least you'll know they are being sent.  After that you can go to your networking / firewall team to find out why packets are being dropped, or not routed.