Issues connecting to an appliance
Recently, I recieved an external drive from one of my remote sites with 5TB of data on it. I plugged it into one of my media servers and backed it up in NBU using msdp to another media/appliance server we will call it server 20. Now, I want to run a full backup from the external site but have NBU point to the data backed up from the external drive. I understand if I use the same dedupe pool as the backup from the external drive I can edit the pd.conf file on the server I am trying to run the full backup on to point to the data on the media server so it doesnt backup data already present. However, when I try to use the same dedupe pool on media/appliance server 20 I get the status code 58. But I am able to telnet from the server to the appliance server all necessary ports are opened and if i change the storage policy there is no issue. How can I get this to work? Below is an error message.
2/23/2016 3:59:08 PM - Info bpbrm(pid=100194) connect failed STATUS (18) CONNECT_FAILED
2/23/2016 3:59:08 PM - Info bpbrm(pid=100194) status: FAILED, (42) CONNECT_REFUSED; system: (110) Connection timed out; FROM 10.1XX.XXX TO 10.1XX.XXX bpcd VIA pbx
2/23/2016 3:59:08 PM - Info bpbrm(pid=100194) status: FAILED, (42) CONNECT_REFUSED; system: (110) Connection timed out; FROM 10.1XX.XXX TO 10.1XX.XXX bpcd VIA vnetd
2/23/2016 3:59:08 PM - Info bpbrm(pid=100194) status: FAILED, (42) CONNECT_REFUSED; system: (110) Connection timed out; FROM 10.1XX.XXX TO 10.1XX.XXX bpcd