Forum Discussion

amoramo's avatar
amoramo
Level 4
10 years ago

NetBackup Appliance MSDP Dedupe ports not opened

Hi Support, I recently configure client-side deduplication on netbackup appliance 5230 running appliance v2.6.0.3. However, the client-side deduplication fails with error code 83 "Clients direct p...
Backing Up
Backup and Recovery
Best Practice
NetBackup Appliance
Solaris
Troubleshooting
  • D_Flood's avatar
    D_Flood
    10 years ago

    Hello Felix,

    If I understand your question correectly, you have some clients that you would like to back up and, during those backups, you'd like to use client-side-deduplication.  But you're getting an error.

    What Operating System are these clients running and what is the client version?  Client-side dedup is only spported on a few systems (this is an older KB but I don't think things have changed much):

    http://www.symantec.com/business/support/index?page=content&id=HOWTO43549&actp=search&viewlocale=en_US&searchid=1410810433159

    Also, can you perform a backup (of at least a few files) if you check "disable client-side dedup" in the policy?

    That would confirm that the basics are all set up.

     

     

     

amoramo's avatar
amoramo
Level 4
10 years ago

Hi D.Flood,

Yes! when we check "Disable client-side deduplication" in the policy, the backup job ran successfully. The media server deduplication which is default also ran successfully, but customer want's client-side dedupe since this can help to lower the bandwidth utilization.

The backup client OS is Solaris 10, and runs NetBackup 7.6.0.3. Appliance version 2.6.0.3

NB: Appliance is installed as media server to a traditional master server running NetBackup 7.6.0.3

Thanks,

Felix