Under Host Properties – Clients, this particular client did not have any servers listed in the “Media Servers” tab.
They were all listed under the “Additional Servers” tab.
I think I found something on the appliance.
mediaserver124:/home/maintenance # bptestbpcd -client server123.corp.com
<16>bptestbpcd main: Function ConnectToBPCD(server123.corp.com) failed: 25
<16>bptestbpcd main: cannot connect on socket
cannot connect on socket
you have declared in hosts file the name and ip of the client and master/media?
Try below and check once.
1. update /etc/hosts file of media server with client short and FQDN names. Also add master and media into clients hosts file.
2.try to do nslookup client and ensure it is resolving the DNS.
3.use the command ./bpclntcmd to check forward and reverse lookup after adding hosts file entry.
4.If the server are under the firewall then ensure port 1556,13782,13724 working between master,media and clients each other.
5.perform the step ./bpclntcmd -clear_host_cache and try to run the backups.
Prathap..
I can currently ping both from the backup client.
