can't connect to client(58) - SQL
Hello,
I have a question.
I have one Backup for SQL that showing me a error message, follow below.
2/9/2013 9:09:37 PM - Info nbjm(pid=586636) starting backup job (jobid=8544804) for client USCHINTDB900, policy CICA-SBY-SQL-TRANS-01, schedule Default-Application-Backup
12/9/2013 9:09:37 PM - Info nbjm(pid=586636) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=8544804, request id:{5510ECB4-613F-11E3-A3B3-2D900BB80000})
12/9/2013 9:09:37 PM - requesting resource DISKPOOL1_805_CICA
12/9/2013 9:09:37 PM - requesting resource ussbybkup.NBU_CLIENT.MAXJOBS.USCHINTDB900
12/9/2013 9:09:37 PM - requesting resource ussbybkup.NBU_POLICY.MAXJOBS.CICA-SBY-SQL-TRANS-01
12/9/2013 9:09:42 PM - granted resource ussbybkup.NBU_CLIENT.MAXJOBS.USCHINTDB900
12/9/2013 9:09:42 PM - granted resource ussbybkup.NBU_POLICY.MAXJOBS.CICA-SBY-SQL-TRANS-01
12/9/2013 9:09:42 PM - granted resource MediaID=@aaaa4;Path=G:\NBU_STAGING_CICA;MediaServer=ussbyvcbk805
12/9/2013 9:09:42 PM - granted resource DISKPOOL1_805_CICA
12/9/2013 9:11:07 PM - estimated 0 Kbytes needed
12/9/2013 9:11:07 PM - Info nbjm(pid=586636) started backup job for client USCHINTDB900, policy CICA-SBY-SQL-TRANS-01, schedule Default-Application-Backup on storage unit DISKPOOL1_805_CICA
12/9/2013 9:11:08 PM - started process bpbrm (8584)
12/9/2013 9:11:09 PM - end writing
12/9/2013 9:16:48 PM - Error bpbrm(pid=8584) Cannot connect to USCHINTDB900
can't connect to client(58)
12/9/2013 9:16:48 PM - Info bpbrm(pid=8584) USCHINTDB900 is the host to backup data from
2/9/2013 8:54:12 PM - Error bprd(pid=815348) Unable to write progress log </C/ProgramÀ Files/Veritas/NetBackup/Logs/user_ops/dbext/logs/6276.0.1386640448> on client uschintdb900. Policy=CICA-SBY-SQL-TRANS-01 Sched=NONE
12/9/2013 8:54:12 PM - Error bprd(pid=815348) CLIENT uschintdb900 POLICY CICA-SBY-SQL-TRANS-01 SCHED NONE EXIT STATUS 58 (can't connect to client)
can't connect to client(58)
This server is pinging, but I can't conect to the client.
C:\Users\s9lara>ping uschintdb900
Pinging USCHINTDB900 [10.16.103.23] with 32 bytes of data:
Reply from 10.16.103.23: bytes=32 time=2ms TTL=127
Reply from 10.16.103.23: bytes=32 time=2ms TTL=127
Reply from 10.16.103.23: bytes=32 time=1ms TTL=127
Reply from 10.16.103.23: bytes=32 time=2ms TTL=127
Ping statistics for 10.16.103.23:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 1ms, Maximum = 2ms, Average = 1ms
Regards,
Sidnei
If you need to update hosts file to ensure successful forward and reverse lookup, remember to refresh NBU host cache on master and media server. Good idea to even do it on the client if you have to update its hosts file.
See:
When and how to clear the NetBackup host cache
http://www.symantec.com/docs/TECH136792Please remember to update us once you have done these tests!