Forum Discussion

halogen's avatar
halogen
Level 3
10 years ago

NBU status: 830, EMM status: No drives are available

Hello community, We are having an issue with doing restores at the moment, an example log can be shown below. 11/25/2014 15:17:20 - begin Restore 11/25/2014 15:17:21 - number of images requi...
Backup and Recovery
Configuring
Error messages
Linux
NetBackup
Restore
Troubleshooting
  • Marianne's avatar
    Marianne
    10 years ago

    I have just noticed the following (not the cause of this issue):

    CLIENT_NAME = bilbo
    CLIENT_NAME = gandalf-backup
    CLIENT_NAME = larry
    CLIENT_NAME = morris
    CLIENT_NAME = haldir

    The ONLY CLIENT_NAME in bp.conf on a master must be itself.
    Please delete ALL of the above entries and just add one CLIENT_NAME entry:
    CLIENT_NAME = backup

    Please ensure that all of these log folders exist on the master (which is also the media server here):
    bprd bptm and bpbrm.
    Copy log files in above folders to .txt files (e.g. bprd.txt) and upload as File attachments.

revarooo's avatar
revarooo
Level 6
10 years ago

Halogen, stop all jobs from running then type:

nbrbutil -resetAll

Note that this command will kill any jobs currently running.

This will clear out ALL allocations as the drives may be reserved.

 

If that fails to work, reset the drives by power cycling them (physically pull the power out of them).