Forum Discussion

Salmanbutt24's avatar
Salmanbutt24
Level 3
14 years ago

Restore specific files/folders from Netbackup Tape

My scenario is as follow

1. Recieved a media tape which was backed up through NetBackup 6.0

2. I need to restore any single file to verify the backup on that tape. I have NB 6.5 and as I searched online and found that. First configure media volume than select initiate import from catalog, after its completion search on catalog with import option and click on import with selecting the image. Both jobs completed successfully but unable to restore any single file from this image. I am using Backup, Archive and Restore - Netbackup and every time I select for restore it gave me error that

"WARNNING: server does not contain any backups for client using the specified policy type as requested by client"

We have same machine for server and client. any help much appriciated...

7.1.x and Earlier
Backup and Recovery
HP-UX
NetBackup
Restore
Windows
  • Marianne's avatar
    Marianne
    14 years ago

    'AccountingToTape' is probably the policy name, right?

    To find the Policy Type, navigate to the images folder as per TN http://www.symantec.com/business/support/index?page=content&id=TECH59297

    Find the client name for which images were imported (PLEASE NOTE correct spelling of client name). Open 10-digit sub-directory (if there's more than one, open the newest one).

    Here you will find image files with their header files. Header files have no extention, in this format: <policy-name>_<10-digit-number>_<sched-type>

    e.g FileSystemBackups_1285351605_FULL

    Open this file with Notepad.

    Look for CLIENT_TYPE in this file (about line number 9)

    In my header file, the line looks like this:

    CLIENT_TYPE 13

    This CLIENT_TYPE is actually the Policy Type. A few examples of Policy Type numbers:

    0 = Standard
    4 = Oracle
    6 = Informix-On-BAR
    7 = Sybase
    10 = NetWare
    13 = MS-Windows
    14 = OS/2
    15 = MS-SQL-Server
    16 = MS-Exchange-Server
    19 = NDMP

    Once you have found the policy type in the header file, try to browse again. Use the two TN posted by Suryakiran21 as guidelines to specify search criteria in BAR GUI.

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  • J_H_Is_gone's avatar
    J_H_Is_gone
    Level 6
    14 years ago

    In the BAR when you choose your From server and your destation server, below that is policy type.

    That has to match the same policy type that was used to make the backup tape to start with (on your 6.0 master)

  • Salmanbutt24's avatar
    Salmanbutt24
    Level 3
    14 years ago

    Yes. I can see that policy type in administration console with Tape. But during restore I am not seeing it anywhere. Is their any method to import/export policy type from tape to Netbackup 6.5 policy type options?

  • J_H_Is_gone's avatar
    J_H_Is_gone
    Level 6
    14 years ago

    When you open the BAR (here I am assuming windows) there is a field at the bottom where you say what policy type.  ( the types will be the same if it was 6.0 or 6.5)

    So you need to choose the correct type ( try them all if you have to)

    If it was a windows server that was backed up the it should be the  MS-windows-NT

    if it was a unix server it would be standard.  Just choose the correct type. 

    It is the last pull down  'Policy type for restores"

  • J_H_Is_gone's avatar
    J_H_Is_gone
    Level 6
    14 years ago

    Go to Reports

    Tape Reports

    Images on Tape

    just put in your tape number and run report.

    Make sure your screen has the column to show Policy type.

  • Salmanbutt24's avatar
    Salmanbutt24
    Level 3
    14 years ago

    Yes it is the Windows. Policy type on Backup IDs on tape is 'AccountingToTape'. When I open Backup, Archive and Restore - Netbackup > Specify Netbackup Machines and Policy Types > Policy type for restores > AFS:
    Apollo-wbak:
    Auspex-FastBackup:
    CMD-Database:
    DataStore:      Tried
    DataTools-SQL-BackTrack:
    DB2: FlashBackup:
    FlashBackup-Windows:   Tried
    Informix-On-BAR:
    Lotus-Notes:
    MS-Exchange-Server:
    MS-SharePoint:
    MS-Windows-NT:    Tried
    NBU-Catalog:    Tried
    NCR-TeradataL
    NDMPL
    NetWare:
    Oracle:
    OS/2:
    PureDisk-Export:    Tried
    SAP:
    Split-Mirror:
    Standard:    Tried
    Sybase:
    Vault

    only above i can see and some of them i tried already but there is no 'AccountingToTape' policy. The tape is also backed up by windows.

  • J_H_Is_gone's avatar
    J_H_Is_gone
    Level 6
    14 years ago

    More then liketly that is your policy name not type.

    use the Report I showed above to find out the policy type.

  • Salmanbutt24's avatar
    Salmanbutt24
    Level 3
    14 years ago

    Got it. Policy type is MS-Windows-NT. But still no success in restore with selecting that type...

  • Marianne's avatar
    Marianne
    Level 6
    14 years ago

    'AccountingToTape' is probably the policy name, right?

    To find the Policy Type, navigate to the images folder as per TN http://www.symantec.com/business/support/index?page=content&id=TECH59297

    Find the client name for which images were imported (PLEASE NOTE correct spelling of client name). Open 10-digit sub-directory (if there's more than one, open the newest one).

    Here you will find image files with their header files. Header files have no extention, in this format: <policy-name>_<10-digit-number>_<sched-type>

    e.g FileSystemBackups_1285351605_FULL

    Open this file with Notepad.

    Look for CLIENT_TYPE in this file (about line number 9)

    In my header file, the line looks like this:

    CLIENT_TYPE 13

    This CLIENT_TYPE is actually the Policy Type. A few examples of Policy Type numbers:

    0 = Standard
    4 = Oracle
    6 = Informix-On-BAR
    7 = Sybase
    10 = NetWare
    13 = MS-Windows
    14 = OS/2
    15 = MS-SQL-Server
    16 = MS-Exchange-Server
    19 = NDMP

    Once you have found the policy type in the header file, try to browse again. Use the two TN posted by Suryakiran21 as guidelines to specify search criteria in BAR GUI.

  • Salmanbutt24's avatar
    Salmanbutt24
    Level 3
    14 years ago

    Yes that was policy name. After checking of exact client name and putting the all .... right. Its worked :) Thanks all