Unable to add tape library robot
I am trying to add a TLD Scalar i80 tape library to my netback up but I am unable to detect it. I have added the tape drive associated with the tape library but when I try to add the robot library, n...
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Have you checked Windows Device Manager?
The default Windows Device Driver (Unknown Medium Changer) for the tape library is normally sufficient.
If tape drivers are loaded, they will appear towards the bottom as Tape Drives.
If they don't show up, you need to verify hardware connectivity.
FC or SCSI?
If FC, through a switch or direct to server hba?
It may even be related to the hba in the server (FC or SCSI) - Have you checked hardware compatibility with library and tape vendor?
Once all is seen in Device Manager, then run scan command to verify that devices are responding to scsi-commands.
They are connected through FC, directly from the server to the tape library. The tape drives are visible in the device manager and netback can see them, just not the tape library.
Just a minor suggestion.....Make sure you have the drivers installed for both robot and tape drives. I've found that making sure I have current and installed drivers does make a considerable difference in device discovery and device operation. Also make sure that your tape library firmware is current as well as the firmware for your tape drives. I know this is asking a lot but it does make a difference...based on my experiences.
Firmware and Drivers are here: http://www.quantum.com/serviceandsupport/softwareanddocumentationdownloads/lto-5hh/index.aspx
So there is no medium changers in device manager. The Quantum I80 uses HP tape drives which are installed but I cant find any drivers for the actual tape library.
You need to check physical connectivity. Maybe consult the library installation guide.
Once the library is seen by the OS, it will load the default Windows Device Driver called 'Unknown Medium Changer'.
This is sufficient from NBU point of view.
Please check if the Library is visible in Windows Device Manager under 'Medium Changers'.
Seems only the tape drives are visible and not the library (Medium Changer)?
