Forum Discussion
The BESR agent(s) may be loosing their continuous connection to the Buffalo Terastation & Iomega StorCentre Pro 150d storage locations. What kind of connection do we have to these two NAS devices? You can open a ticket with Symantec Technical support where you can then send in SAS log files generated using the following utility: http://www.apparentnetworks.com/sas/310/ to test the connection between the agent(s) and the storage devices.
Secondly on a test system exhibiting the same symptom, if backing up to a simple window share consonantly (i.e. Advance | Backup jobs | Right click on job | run job with options | Full -or-incremental) if you begin to see the same symptoms again. If not we are looking at either a network or NAS related issue; however if you do see if selectively starting up the system using the MSCONFIG utility with just essential Microsoft & BESR related services picks up the older job files. BTW, in the *.PQH files now on this client, opening them up while our services are stopped, do they show what image files 'should' be present at the storage devices, and are those files really still being stored by the NAS?
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