Forum Discussion
David_F
16 years agoLevel 6
To verify that this is not a corrupt history file issue for some community members; that is where the error reporting that one or more recovery points are not available is in fact referring to recovery points listed in the history /managed backup destinations location but has long since been removed from the actual storage location either deliberately (e.g. through removing the files manually with windows explorer) or by the BESR agent following the retention schedule, can those who are experiencing this issue run the Managed back destination wizard and see what recovery point / recovery point sets it refers to and visual check the sub-folder it is referring to see if they are actually all there. Secondly, while BESR services are stopped on an affected client, locate the current *.PQH (e.g. BESR history file) and open it in notepad. Run a check for .v2i and .iv2i files to see what it lists truly corresponds to the storage location sub-folder for this client.
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