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Veritas.com
Support

10.1 Media reporting incorrectly

BYRON_JACKSON
Level 2

‎06-21-2006 05:11 AM

We have a Dell 132T Autoloader and twin LTO 2 drives. Everything installed correctly and the drives etc are all there - however the tapes only show a capacity of 17 GB! I have the latest firmware and have patched 10.1 to SP1 anyone got any ideas cos this is causing me all sorts of grief!

Byron
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3 REPLIES 3

Ashutosh_Tamhan
Level 6

‎06-22-2006 05:56 AM

If your device is supported by BEWS. (Check:
http://seer.support.veritas.com/docs/281670.htm) you could install the latest Symantec BEWS Drivers and observe the results :
http://seer.support.veritas.com/docs/282974.htm

Regards,
Ashutosh NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.
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BYRON_JACKSON
Level 2

‎06-22-2006 07:17 AM

Hi we have installed the latest Veritas drivers and the equipment is on the support listing. We have flashed the library and the LT0 2 units to the latest frimware and patched the 10.1d to the latest patch level the drives refuse to report LTO2 tapes correctly although they read LTO1 correctly - any ideas???
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Gauri_Ketkar
Level 6

‎06-27-2006 01:35 AM

Hi,

"the drives refuse to report LTO2 tapes correctly although they read LTO1 correctly "

this means the capacity is being shown is wrong or LTO2 tapes not recognised by drive ?

Have you also checked once the compatibility of tapes with drives ? (when LTO1 is read correctly )



Update us on the same and revert for any further Query
Hope this will help you


Thank you
Gauri
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