AOFO: Initialization Failure on "C:".

[Robin_Millward]

For a while now the following error has been appearing in the Job Log.

Backup - Media Server Name

AOFO: Initialization failure on: "C:". Advanced Open File Option used: VERITAS Volume Snapshot Provider (VSP).
Unable to use the default Backup Exec logon account to run the Advanced Open File Option (AOFO) on the target computer. Create or select another Backup Exec logon account as the default when accessing this target computer.

Has anyone seen this error before and does anyone have a resolution?

Thanks

[priya_khire]

Hello,

Check from the tab 'network-logon accounts'. What is the default account specified here? Also check the account used by the Backup exec services. Both these accounts need to be the same. If they aren't, then this kind of error might be produced.

Refer to the following technotes in order to resolve the problem:

Title:How to create a System Logon Account in Backup Exec 9.x and 10.x for Windows Servers
http://support.veritas.com/docs/274012

Title: The error "Your default logon account could not be authenticated" is displayed when attempting to create new jobs or edit existing ones in Backup Exec 9.x and 10.0
http://support.veritas.com/docs/258988

Hope this helps in resolving the problem. If the issue persists, revert with details.

Note : If we do not receive your reply within two business days, this post would be marked ‘assumed answered’ and would be moved to ‘answered questions’ pool.

Regards.