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BE2010

Nilesh_R_
Level 4
Partner Accredited

HI team,

i have some query.

i have 2 EV servers one is journaling and one is archiving server. my backup exec install on arcvhiving server.

when i restart the backup exec services through beutlity my enterprise vault services alos get restarted automatically.

all updates and patches are install on backup exec server.

server details. BE2012 R3 windows server 2003 r2 enterprise edition.

 

Regards,

Nilesh

 

8 REPLIES 8

AmolB
Moderator
Moderator
Employee Accredited Certified

Have you installed BE with its own integrated SQL express instance or are you using a SQL server 

to host BE database.

Nilesh_R_
Level 4
Partner Accredited

yes.. default sql xpress..

my enterprise vault sql server is another server.

Nilesh_R_
Level 4
Partner Accredited

waiting for your revert...

AmolB
Moderator
Moderator
Employee Accredited Certified

What happens when you restart BE services through "services.msc"

Are you using BE agent to backup EV?

 

 

Nilesh_R_
Level 4
Partner Accredited

we get the same when we restarting the services.msc.

yes we are using be agent to take backup of ev.

Colin_Weaver
Moderator
Moderator
Employee Accredited Certified

Hmm I suspect this is something to do with the fact that Backup Exec Archiving Option uses EV technology which in practice means the Service names are the same for the BE Archive Option as they are for EV itself.

Then we have a utility in BE that is desigend to reatart all teh BE servcies and it therefore does know about the EV services as they could be the BE Archive Option, so restarts them.  

Out of interest, did you upgrade the Archive Option to full EV or has EV always been it's own install?

Also as a generic workaround if your restart the backup Exec Device and Media service via the Windows servcies applet it will restart most of the core BE components (but may not restart the EV ones) have you tried this instead of using BEUtility

 

Nilesh_R_
Level 4
Partner Accredited

we are not using BE archive option.

Nilesh_R_
Level 4
Partner Accredited

hi team any update....