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Backup Exec 10d remote server restore problem

raymondd
Not applicable

Running backup exec 10.1 5629 on a windows 2000 server. Trying to restore a SQL database to a remote server running Backup Exec Remote Agent.

 

The backup completes successfully, but when I try to restore the Backup Exec truncates the remote server name to"TWP2" instead of "GBTWP2".  Running resource credentials during the restore wizard returns no errors. 

 

Thanks in advance for your help.

 

Job log posted below: 

 

Job Log: BEX_GBTWP_03204.xmlJob Log for Restore 00105

 

      Completed status: Failed Expand AllCollapse All
      Job Information
Job server: GBTWP
Job name: Restore 00105
Job started: Monday, July 21, 2008 at 1:33:59 PM
Job type: Restore
Job Log: BEX_GBTWP_03204.xml


Drive and media mount requested: 7/21/2008 1:33:59 PM
Device and Media Information
Drive and media information from media mount: 7/21/2008 1:33:59 PM
Drive Name: CERTANCE 1
Media Label: LTO000059
Media GUID: {9c5e5261-62e2-41ce-99dc-984b3b9af76b}
Overwrite Protected Until: 7/20/2008 8:35:28 AM
Appendable Until: 12/30/9999 7:00:00 PM


      Job Operation - Restore
            Server - TWP2
The Media Server was unable to connect to Remote Machine TWP2. The machine could not be found on the network.
The Media Server will fall back on the local agent to try and complete the operation.
WARNING: Media servers cannot completely protect remote
Windows-based servers or workstations unless the Backup
Exec Remote Agent is installed
and running on each remote Windows-based server or
workstation to be protected. Data loss can occur if the
Remote Agent is not running
while restoring remote Windows-based computers.

Please refer to the documentation or online help for more information.
Access is denied to Remote Agent

 

      Job Completion Status
Job ended: Monday, July 21, 2008 at 1:34:09 PM
Completed status: Failed
Final error: 0xe000fe29 - Authentication failed on connection to the server. Make sure that the user account has the appropriate permissions and that the password was typed correctly.
Final error category: Security Errors

For additional information regarding this error refer to link V-79-57344-65065

      Errors
      Click an error below to locate it in the job log
Restore- TWP2The Media Server was unable to connect to Remote Machine TWP2. The machine could not be found on the network.
The Media Server will fall back on the local agent to try and complete the operation.
Access is denied to Remote Agent

 

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