Backup Exec 12.5 for Windows Uinstall Fails

[Mitka]

Hi,

I'm hoping that someone can help me with this.

I have Backup Exec installed on Windows Server 2008 and it refuses to uninstall.
The uninstall rolls back when nearing completion.

To note, we tried to install Backup Exec 2012 on the same server which failed, so we decided to uninstall 12.5 and then try agian.

Any suggestions would be greatly appreciated.

Thanks,
Mitka

[VJware]

There is a manual method of uninstalling BE. I would recommend getting in touch with Support and logging a case as this process is slightly tricky and secondly, they could assist with the newer version install as well.

[Mitka]

Thanks.

Would they assist with a trial version?

We are in the process of evaluation.

Mitka

[VJware]

Lemme check what I can do...just hang on a bit and I'll brb.

EDIT** I have PMed you and we'll see how it goes :)